Do you have any questions? Check out our Frequently Asked Questions below. If you still need help please contact us.
Shipping & Delivery
What are your shipping rates?
Standard shipping is £4.25 for orders under £30
Standard shipping is FREE for orders of £30 and over
Express shipping is £6.99 on all orders
Do you only ship within the UK?
Currently yes, we only ship within the UK.
How do customers track their order?
They usually get a tracking number by email and a link to the courier’s page (Royal Mail, DPD, etc.)
How long will orders take to arrive?
Typical processing time 1–3 days and estimated delivery window 2–5 working days.
Moochware
Can Jesmonite pieces be used as servingware or for food contact?
Jesmonite is not naturally food‑safe. Many makers (including myself) prefer to use their Jesmonite pieces as decorative trays or for dry, non‑food items unless explicitly designed and sealed for food use. (Something we don't specialise in)
How do you care for Jesmonite home decor (cleaning, scratching, sealing)?
Wipe with a soft, damp cloth and mild soap; avoid harsh chemicals, abrasives, or soaking. Don’t put it in the dishwasher or microwave, and keep it away from prolonged water exposure to protect the sealant. Light scratches can usually be minimised with gentle buffing and a fresh wax or sealer.
What kind of finishes do you offer – terrazzo, marble, solid colour, or swirl?
Jesmonite works beautifully with terrazzo (speckled aggregates), marble‑style veining, and soft solid colours, as well as signature swirls you can control by how the pigments are mixed and poured. This lets you create anything from minimalist neutral pieces to bold, statement‑style decor.
Can you customize Jesmonite pieces (colour, size, finish) for specific interiors?
Yes – one of Jesmonite’s strengths is customisability. Colours, textures, and finishes can be tailored to match a particular room or client, and we offer bespoke or made‑to‑order pieces so the decor feels personal and intentional.
How does Jesmonite feel to touch compared to other materials in the home?
Jesmonite feels smooth and cool‑to‑the‑touch, similar to stone or concrete, but with slightly softer edges and a more comfortable hand‑feel. Once sealed, the surface is non‑porous and pleasant to handle, which makes it work well for everyday objects like coasters, bowls, and candle holders.
SHOP OUR BESTSELLERS
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Pedestal Bowl
Regular price £14.00 GBPRegular priceUnit price / perSale price £14.00 GBP -
Round Marble Effect Tray - Earth
Regular price £20.00 GBPRegular priceUnit price / perSale price £20.00 GBP -
Round Marble Effect Tray - Sand
Regular price £20.00 GBPRegular priceUnit price / perSale price £20.00 GBP -
Chunky Bubble Tray
Regular price £12.00 GBPRegular priceUnit price / perSale price £12.00 GBP